Customer Service

Customer Service

When you buy new TBM Brakes systems or components directly from our company or an authorized reseller, you are also getting access to our company’s stellar customer service for as long as you own those brakes. Simply contact us for any tips on installing, adjusting, maintaining, optimizing or using our brakes. Your query will be handled promptly and expertly. That’s our promise.

The purchaser is solely responsible for determining the suitability of any and all products purchased from TBM Brakes. Please note the following…

Disclaimer of Warranty

Purchasers understand and recognize that high performance or racing parts and equipment such as disc brakes, hubs, brake components, brackets, fluids, and all brake parts and services manufactured and/or sold by TBM Brakes® are exposed to many varied conditions due to the manner in which they are installed and used. Purchasers expressly acknowledge and fully understand that TBM Brakes® does not make any affirmation of fact or promise to Purchaser which relates to said parts, inventory, or services that becomes part of the basis of the deal with Purchasers. TBM Brakes® does not make or cause to be made, as a part of the deal with Purchasers, any description or affirmation of fact concerning any sample or model of racing parts, and equipment, inventory or service. Purchasers and TBM Brakes® consciously and without condition, desire to make their own deal, irrespective of any court decision and Purchasers agree upon good faith in consideration for being allowed to purchase from TBM Brakes® said parts or services.

As further consideration for Purchasers using TBM Brakes® racing parts and equipment or services, Purchasers acknowledge that due to the differing conditions and circumstances under which all equipment and parts are installed or used, Purchasers are not relying on TBM Brakes® skill or judgment to select or furnish the proper part or equipment. Purchasers expressly affirm that they are relying upon their own skill or judgment to select and purchase suitable parts. TBM Brakes® makes no warranties whatsoever, expressed or implied, oral or written, directly or indirectly to any Purchaser.

There is no warranty of merchantability made to Purchasers. TBM Brakes® further excludes any express or implied warranty of suitability with respect to racing and equipment, inventory, and/or service supplied by TBM Brakes®.

It is expressly understood and agreed that as part of the deal between the Purchasers and TBM Brakes®, and in consideration of doing business with each other, the Purchasers select and purchase, take and/or accept, said racing parts, equipment, or any inventory, or any services from TBM Brakes® “as is” and “with all faults”. TBM Brakes® shall always provide Purchasers with an opportunity to examine, at Purchasers’ request and convenience, any racing parts, and equipment, inventory, or services when Purchasers contemplate purchasing from TBM Brakes®.

In the event that Purchasers cause representations, or statements or affirmations of fact contrary to this disclaimer of warranties, expressed or implied, and other than gross negligence caused by TBM Brakes®, Purchasers agree to indemnify and hold harmless TBM Brakes® from any and all claims, losses, damages, or expenses incurred or suffered by the Purchaser.

Purchasers understand and agree that no officer, director, employee, agent, salesman, or representative of TBM Brakes®, Inc. has any authority to make any statements contrary to the terms of this agreement. TBM Brakes® repudiates and denies any statement contrary to what is herein above written.

This Disclaimer shall be governed by and construed in accordance with the laws of the State of California.